Refund & Cancellation Policy
RS Nexovate Technologies offers a hassle-free 7-Day Money-Back Guarantee on all VigilSight AI annual subscription plans.
7-DAY MONEY-BACK GUARANTEE
VigilSight AI subscriptions are backed by RS Nexovate Technologies (rsnexovate.com). If you are unable to connect your existing CCTV setup or are dissatisfied with AI alert detection, you are eligible for a 100% refund within 7 days of initial purchase.
1. Refund Eligibility & Request Process
- 7-Day Window: Refund requests submitted within 7 days of subscription payment are approved automatically.
- How to Request: Email your registered order ID to support@vigilsightai.com or contact@rsnexovate.com.
- Processing Timeline: Approved refunds are processed back to your original payment method (UPI, Bank Account, Credit Card) within 5–7 business days.
2. Annual Subscription Cancellation
You may cancel auto-renewal for your subscription at any time via your account dashboard. Upon cancellation, your AI camera protection remains active until the conclusion of your prepaid 365-day license period.